![]() ![]() The refund will be credited to your original payment method within 7 business days of our receiving.įAQS If I choose to return my items, will SIMO create a return label and pay for my return shipping? Once we’ve receive your return products and verify it’s in working condition, you’ll receive a refund for the full cost of the products ( excluding shipping cost). You’ll need to provide the following information for our support agent to verify your refund/return eligibility. Live Chat (Recommended) on or Solis App.You may start the refund / return process by contacting our support in the following channels: How to start the refund / return process? Data charges from mobile wireless provider.Additional Charges: Any additional charges outside of Skyroam or SIMO’s control are not refundable, such as:.Data / WiFi Service: Refunds are not applicable for data / WiFi service plans that has been consumed.Refunds are not applicable for shipping and return costs. Shipping Cost: Customers are responsible for all shipping costs. ![]() If products are purchased elsewhere, please refer to third-party or partner’s return policies. Refunds and returns can only apply to orders placed on. Also, associated shipping fees are not refundable. If at any time within 30 days of receiving your order, you’re not 100% satisfied, you may return the products to us for a refund.Īny items damaged due to reasons not covered under warranty cannot be accepted back for refund. We want you to be 100% satisfied about the products you purchase at. ![]()
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